I had a chance to listen to Josh Holme’s talk The Lost Art of Simplicity at the KalamazooX Conference, which I covered here. It’s a great talk, and if you get a chance to listen to it, I encourage you to do so. Josh recently posted his slides from the talk, which are worth a peek.
I think all of us – designers, programmers, marketers, businesspeople, consumers… get caught up in complexity. In making our products, our businesses, our websites, our lives complex. Often I think we believe that people won’t pay for simple. We need to add lots of features, lots of value-adds, lots of freebees.
If we take a few minutes to look at some of the most successful products, we see that they are inherently simple. The Apple iPod. The Sony Walkman. In their design. In their features. In how easy they are to use.
Simple is not easy. It can be very difficult to make these as simple as possible. But simple is a delight to use, too look at, to be apart of.
How can you be simple?
(photo by Sarah Jane)
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I was shopping last week at Eddie Bauer in the mall. The customer service was great and I had an enjoyable shopping experience. At least until I checked out. Then I was asked if I had a rewards card. No, thank you. It’s free. I’m not interested. Why? Because I hate carrying around 2309238098 cards from different companies. I don’t feel that’s a reward. You assign me a number, make me carry a card, track what I purchase and occasionally give me coupons for your stuff. I think the reward is surely in your favor.