
“Our Mission is to provide valuable information… blah blah blah” Who Cares? You know what customers care about? Themselves. They don’t care what services you provide or how often you win awards. They only care about what’s in it for them. – What’s In It For Me? Sarah Worsham – Insights Group
Blogging over at Insights Group today, I talk about how to talk to customers so they’ll listen. What’s In It For Me?
(photo by Samael Trip @ Flickr CC)

Many people I talk to don’t know what RSS is and so they’re confused about how it might be important for their business. RSS, which stands for Really Simple Syndication, and is sometimes just called a feed, is a way for one website to send out it’s content in a way that other websites and programs can easily read. Most people are actually already using feeds, they’re just not aware of it.