You have traffic coming to your blog or website. You’re using social media to network and build relationships. A person comes to your landing page on your site, ready to purchase — credit card in hand — but there are too many choices. They’re not sure what to do next. So they give up and leave.
Think this isn’t happening to you? Take a look at your analytics and see how many people are getting to your landing page (they’re interested) and how many people are actually going through with the sale (sales or thank you page).
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Ever done a bunch of research, finally decided to get a product, gone to the website and found the only way to contact them is through a contact form? While eCommerce websites are usually pretty savvy about letting their customers contact them through multiple ways, normal businesses sometimes give off the “go away” vibe unintentionally.
Usually when people come to a website, they’re looking for something. And they hope they can find it on the first page, but if not, most are willing to scan the page to see if there’s a link that may lead them there. This behavior really points out the importance both of properly organizing the information on your website, as well as having a navigation/menu system that people can quickly and easily understand.
What does your paper business card look like? It probably has your name, your company logo, some contact information and maybe a quick tagline summarizing what your company does. People can find all the information they need to contact you just by glancing at your card.
There’s nothing new about taglines. They’ve been used in different types of media for quite some time as a way to summarize the entire company/product/organization in a short bit of space/time. On a website, the tagline is usually a short bit of a text near the logo to describe what that site is. They’re the first glimpse into exactly what it is you do. If the tagline isn’t clear, visitors will have to spend more time figuring that out (which they may not). Often visitors enter your site somewhere other than the homepage and the tagline may be the only real description on the page where they do enter.
Digital Marketing & Strategy
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