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Sarah Worsham / Apr 25, 2014

Understanding Facebook Boosted Post Metrics

Cardboard rocket
Cardboard rocket (Photo credit: Matt Biddulph)

 

As you may be aware, Facebook is making it more difficult for companies and organizations to engage directly with their intended audiences.  To counter this (and to make revenue), Facebook offers the ability to boost an individual post so that it shows up in the news feed of your intended audience.  These boosted posts can be fairly low-cost, with a minimum boost of $5 per day.  So how well do these boosted posts perform and what sort of metrics does Facebook provide? To find out, I boosted a post on Lady Paragon’s Facebook page (a site I run with my sister for Women in STEM careers).

Facebook Post Pre-Boost

Here’s what the post looked like before I boosted it:

LP-beforeboost

The metrics we see are:

  • 1 person liked it (red circle)
  • There was 1 share (green rectangle)
  • 976 people saw the post (blue rectangle)

I boosted this post for 1 day at a budget of $5 and targeted fans & friends of fans of Lady Paragon’s Facebook page.

Facebook Boosted Post Metrics

Here are the metrics after the boost:

ladyparagons-FBafter

The metrics provided are:

  • 4 people liked it (red circle) — 1 was from before, which Facebook properly reports in the red circle in the How people engaged with your post section.
  • 1 share (green rectangle) — this was from before the boost
  • 3102 saw the post (blue rectangle) — Facebook reports that 2079 were from the boost in the Paid Reach box.  You can also see the percentage of paid to organic in the box with the 3102 — blue was organic, green was paid
  • 4 link clicks (purple circle)
  • Engagement of 7 — this is the number of link clicks added to the number of post likes

Facebook Post Insights

When you look at the post in the page Insights, you see the following metrics (more recent data):

FBboostedpostinsights

The orange bar shows the number of people who viewed the post, divided into lighter orange for organic, darker for paid.  3.1K is pretty close to the 3102 mentioned above.  218 is the number of post clicks and 116 is the number of likes, comments and shares. This is very interesting. Either the boosted metrics didn’t include some of the stats, boosting the post helped increase the organic reach and engagement, or the post received an unusually high number of engaged traffic from some of the people who saw it (remember that when someone likes a post, their network sees that they liked it, at least for a short time period).

Hypothesis: Boosting a Post Improves It’s Organic Reach & Engagement Too

I boosted another post on the same page (same budget $5) and got the following results:

  • 1331 Paid Reach
  • 5 Engagements – 3 link clicks, 2 post likes

FBboostedpostinsights2

According to the post insights, the post  got 15 post clicks and 4 likes, comments and shares.  Not nearly as high, so there probably is a difference in the influence of the people who engaged with each post.

If we look at the Google Analytics traffic to the actual post on the website (April 2-April 22), the April 2nd post (Jessica Kirkpatrick) had 338 pageviews (20 from Facebook), while the April 9th post (Kate Synder), had 93 pageviews (77 from Facebook).

Conclusion: Unclear, More Results Needed

The results do tend to show that a boosted post receives more organic engagement, especially if there are people with good influence that do engage with the post.  Using good targeting to reach the right audience to improve engagement on a boosted post may provide the most beneficial of results.  More testing is needed — I’ll continue to monitor my efforts.

What have you found with Facebook boosted posts?

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Sarah Worsham / Mar 24, 2014

Improving Your Facebook Ads

facebook ads
facebook ads (Photo credit: Sean MacEntee)

Facebook ads can be a relatively cost effective way to increase awareness and even to generate sales.  Social Media Examiner has an article — 4 Ways to Improve Your Facebook Ads — that serves as a good starting point.  The article mentions 4 ways to improve your Facebook ads: 1) Meaning of Colors, 2) Language that Reflects Brand, 3) Impact with Images & 4) Effective Targeting. I think two of the most important ways to improve ads (of any kind) are missing: 1) Providing Value 2) Catchy Wording.

State Value & Benefits in Ads

I think it’s important to remember in any marketing communications or advertising that customers want to know what’s in it for them. Instead of a list of features, they want a list of benefits. While Facebook ads have a set limit of words and images, these should be used to inform the audience of the value you are offering them. It’s important that messaging reflect your brand, in terms of voice and image, but without communicating value, you are relying on what the customer knows of your brand (which may be nothing at all).

Ads Have Only an Instant to Impress

Images and color certainly have an impact on how we feel and whether something catches our eye.  Once that attention is caught, even if only for a split second, it’s vital to do your best to communicate in a way that keeps the attention.  Obviously putting your value/benefit out there front and center is key, but also to word your call to action and entire message in a way that’s both easy to read and catchy.  The example ads for #3 in 4 Ways to Improve Your Facebook ads are great examples of having catchy messaging.

What ways have you improved your Facebook ads?

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Sarah Worsham / Jan 30, 2014

Does the Facebook News Feed Algorithm Leave Out Lurkers?

FACEBOOK LIKE
FACEBOOK LIKE (Photo credit: owenwbrown)

There’s been much news about the Facebook News Feed Algorithm which seems to remove posts from most of our friends and the pages we’ve liked — some might claim for reasons of wanting people to buy promoted posts.  While Facebook claims that the changes are to boost engagement — claiming that people are more likely to make updates when they see updates from others (but not from pages) — I think this leaves out a huge chunk of the Internet/Facebook audience — The Lurkers.

If you manage a Facebook Page for you ecommerce business, you may have noticed your organic reach and engagement has tanked lately. Analysis of the Internet Retailer 500 Facebook Pages shows engagement sunk 27% in 2013 vs 2012, and rumors abound that Facebook’s News Feed algorithm is increasingly hiding Page posts to force marketers to pay for exposure in the News Feed. — Hacking the Facebook News Feed Algorithm by Linda Bustos

Lurkers are people who read and consume content — probably even regularly, but never share, like or comment on it.  They find the content valuable enough to consume, but not enough to take an action.  Many people just aren’t the type of person that feels comfortable with commenting or sharing online.  But they do find content valuable, and sites that can provide valuable content regularly are useful to this type of content consumption.

If Facebook discounts people who just read content (maybe not even clicking on the links), and removes that content from feed — is that providing a service to that type of person?  My argument is that is not.  Even the least Internet saavy has noticed that Facebook is “tampering” with their feeds.  Will this make Facebook less useful in general?  Time will say, but I certainly have seen the impact in my own content consumption — preferring to get content from my feed reader, Feedly, or maybe even Google+ which doesn’t filter my feed.

What do you think?

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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