Google has an identity problem – a few actually. One problem is how they handle identity on their network – through the use of gmail addresses – each of which has it’s own identity or profile with no way to consolidate. But I covered that last week. This week’s identity problem is Google’s strategy and how customers view them.
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Google Has an Identity Problem
Well, two problems actually, but let’s take them one at a time. The biggest problem for me is that I have three different identities as far as Google is concerned – and they all have a different Google Profile with a different gmail address and it’s own login. I have one personal gmail account and two business Apps accounts and there’s no way to consolidate them. So how do people know where to connect with me on Google’s systems? How do I manage different identities and who gets what information?
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