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Marketing

Sarah Worsham / Dec 26, 2008

Best of 2008 – Which Social Networks Are Best for Promoting Your Business Content?

One way to increase the awareness of your products and services (and your brand) is to have your website and/or blog content show up on social networking sites such as Digg, Newsvine, Del.icio.us, etc.  Users of these social networks will hopefully discover your useful content and visit your site – possibly becoming returning visitors and passing on your name to co-workers, family and friends.  Social networking sites usually have different types of audiences, so it is worth investigating them to see which ones work best for your target visitors.

Here is an summary of some of the top social networking sites:

  • Digg – Started initially in the tech industry as a way to link and rank news and articles and has quickly spread to gaming, and off-the-wall.  Digg is trying to widen their audience, but in my experience, many business-related articles are quickly lost in their huge amount of submissions.
  • FaceBook – Started as college students only, but now open to all.  Best for connecting with long-lost friends and for networking with acquaintances.  There are business networks and groups, but FaceBook does not make it easy to separate close friends with business networking acquaintances.  One possibility is to create two personas – one for work and one for personal use.  Posts from your blog can be displayed in your profile and you can create pages to promote your business.
  • MySpace – Probably one of the more mainstream of the social networks, MySpace is heavily used by younger generations and by entertainment and music groups wanting to connect with their fans.
  • LinkedIn – Targets business users who want to keep track of their networking contacts.  Business can join and create groups to promote themselves.
  • Del.icio.us – Is a link sharing social network where you can share links with notes and tags.  Can be useful across multiple industries and a nice way to add more content to your own blog/site (check out their widgets).
  • Technorati – Started as a way to view news on tech blogs (hence the name) and see their ranking (as a function of how many other tracked blogs link to them) – is now used across many industries for an overview of what’s going on in the blogosphere.
  • StumbleUpon – Has a fairly general audience who use the site to ’stumble upon’ new content that others have submitted.
  • Newsvine – Started as a sort of portal with voting for content from news organization, it now accepts content from anywhere, but still heavily favors news websites.  May be worth a look for your business blog since you can also start your own column on the site.
  • Sphinn – Targets Search & Internet Marketing Professionals.

As mentioned previously, it is also worth taking a look at industry websites to see if there are smaller niche social networks and communities in your own industry.

Sarah Worsham / Dec 24, 2008

Best of 2008 – What is a Brand?

What is a brand? Sometimes business owners think a brand is just a logo or a marketing message, but I think it’s much more:

  • Visual – A brand usually has a visual representation in terms of a logo or graphic that is easily recognizable.  Brands can also be identified by a spokesperson or icon (for example, the energizer bunny). Sometimes there are also visual representations that have been created by customers instead of the company.
  • Auditory – Many brands have a signature theme song or jingle (think rhapsody in blue for united airlines, or the Intel chimes) which can bring to mind the company when heard outside of advertisements.
  • Verbal – Through marketing, sales, and customer service, a company creates verbal impressions of what the company stands for in various situations.
  • Emotional – Brands evoke an emotional response in customers (hopefully good emotions), which are influenced by their interactions with the brand (advertising, purchasing, customer service, other customers, etc.).
  • Communal – With the ease of communication available on the Internet, customers can easily share opinions, feelings, and experiences about your brand with or without your influence.
  • Instinctive – Closely tied with emotional and communal influences, customers have instinctual feelings and opinions about your brand even before they’ve interacted with your company, formed through advertising and information from other customers.
  • Evolutionary – Brands are constantly evolving through interaction and shared experiences of customers, non-customers and companies.  A company can try to influence the evolution, but is no longer in complete control of the brand.
  • Descriptive –  By combining the various interactions with a brand, an overall impression of what the company stands for is shared among customers and non-customers. A brand is descriptive of what a company, product, and/or service stands for, in terms of all the elements above (visual, auditory, verbal, emotional, etc.).

Sarah Worsham / Dec 23, 2008

Best of 2008 – Advantages & Disadvantages of Rich Media Ads

Rich media ads with which viewers can interact and may contain animation, audio and video. Rich media ads can be powerful way to convey your message, but these types of ads have some advantages and disadvantages:

Advantages

  • Communicate more information – through different types of media (audio, video, interaction). Rich media ads can have video, audio, animation and even small applications or games.
  • Collect more information – either by programming in more sophisticated analytics or simply by asking for information.
  • More clicks – As annoying as these ads are, they are more likely to be clicked on because they catch people’s attention (please follow IAB guidelines), at least during the first week or so.
  • Powerful branding – Even if the ad isn’t clicked on, viewers are still more likely to see and remember the ad than traditional display advertising.

Disadvantages

  • May slow down a website – These ads tend to be larger in file size, which takes longer to download. Even with faster Internet connections being more prevalent, you should be aware of your audience and how many are on slower connections. Even with faster Internet connections, an overly large file or many rich media ads can still slow down a website. If your website is too slow, people will just go elsewhere.
  • May annoy – Since these ads tend to be more visible to viewers, they also can quickly become more annoying. So stick with the IAB guidelines and place ads for short time periods (no longer than a month) to maximize the effectiveness of the ad.
  • More expensive – They are more difficult to create and require a higher skillset. These types of ads are usually more expensive to place on a website as well (because of the larger file size and annoyance factor).
  • May be blocked – Although most people have the software installed necessary to view these ads, it is fairly easy to turn off this option in most browsers and in some ad blocking software. However, as more websites use the same technology to increase their interaction and functionality, viewers are less likely to block the ads.

If you are aware of these advantages and disadvantages, you can make an informed decision about purchasing these types of ads (or allowing them to be displayed on your website or blog).

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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