Software Development Management
Now that you have your business goal, you can start to think about ways that the Internet can help you achieve that goal. To start off, it will helpful to identify your home base online. Identifying your home base will make it easier to figure out how to use all those social media accounts and online marketing to drive the right traffic to the right place.
[Read more…] about Getting Your 2010 Internet Strategy Off to The Right Start – Home Base
It’s a new year! Time for planning, strategery and general optimism about the year! Whatever happened in 2009, now is the time to figure out where you want to be at the end of 2010 and start taking steps to get there. The first step for any strategy is to decide on a goal. And a good Internet strategy starts with a good business goal. Here’s what I think makes a good business goal…
[Read more…] about Getting Your 2010 Internet Strategy Off to The Right Start – Pick a Goal
Does your company have CRM (Customer Relationship Management)? CRM used to be about a business process of managing a relationship with a customer, but now it often just applies to a piece of software that stores customer names and some information about them. During this recession, there is an opportunity to actually form relationships with your customers. As Lee Odden from Online Marketing Blog says:
As companies decide where to invest their limited marketing resources, there is a distinct opportunity to focus on investing in relationships: with their customers, prospects, employees and business partners.
So instead of using your CRM to blast out targeted email campaigns, use CRM to form long-lasting relationships with your customers. Reach out to them and see if you can help. Companies and people who connect with their customers will be remembered much more than companies that just sent out lots of advertising. Best of all, building relationships is easy on the wallet – just takes a bit of your time.
(photo by “Solar ikon” @ Flickr CC)
Technorati tags: business, business strategy, crm, customer relationship management, customers, marketing, marketing strategy, online marketing, internet marketing