Jun
19
2009

Do You Have the Requirements for Innovation?

innovatelepiafgeoI tried to ping Twitter for some ideas, but it seems like no one ever works on Fridays.  I did, however, get a bit of brilliant input which really summarized my thoughts as well:

@johnyeng: willing to ask crazy or even stupid questions, as well as open to crazy ideas….

@chad_oliver: requirements for innovation – at least three failures

You’ve heard all the cliches before – thinking outside of the box – willing to take risks – blah, blah, blah.  But looking around The National Summit at all the CEO suits on one side, small business people on another, and students at the back, you start to think that there really is something to all those cliches.  What if everyone started to mingle?  And CEOs were talking to students and small business people?  I think that’s what The National Summit was striving for, but the forum for true conversation within the audience just didn’t materialize.

Companies like to talk the talk, but just how many of them actually foster an environment that allows innovation to happen?  If someone has an idea, does anyone listen to them?  Or do the only good ideas come from the C-suite?

A creative environment doesn’t mean chaos or a lack of hierarchy – it still needs to be clear who is making the final decision.  But I think a lot of companies say they’re innovative (As Dr. John Mao said, “innovation is in danger of becoming the new buzzword of the century”), but don’t actually allow their employees to innovate.

What do you think?

(photo by lepiaf.geo @ Flickr CC)

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Jun
18
2009

Thoughts on The National Summit #tns09

nationalsummitAs mentioned, I attended the National Summit yesterday here in Detroit.  I was lucky enough to attend for free as a student, but I only went to the last day.  Still, if you were able to follow my Twitter feed, you know there was some interesting and valuable conversations.  I’ll provide them again here and then move into some of my thoughts from the day:

  • At national summit #tns09 horrible signage made for an adventure. No plugs in room should make coverage spotty.
  • I wish people would get off the web 2.0 kick. That’s old news #tns09
  • Looked over and there’s a little bird hopping around in the Renaissance ballroom – bit unexpected #tns09
  • I’d be interested in a discussion about how to manage and engage different generations of workers #tns09
  • we’re in detroit and auto industry is important but we need to get beyond relating every issue back to it. Broaden your thinking #tns09
  • Jim balsillie (RIM) – few think strategically about technology – don’t get caught up in the device but what transformation it enables #tns09
  • Micheal Klein – in recession there are more needs than ever = opportunities to innovate and grow #tns09
  • Micheal Klein – marvel comics announced they are bringing back Capt America – the US needs a hero with super powers as a role model #tns09
  • I never thought I’d admit it but MS has some cool tech (surfaces, tagging, touch screen) I blame @joshholmes #tns09
  • Deborah wince-smith – son is getting engineering degree – forced to integrate multidisciplines of education to innovate #tns09
  • John mao – concept of classroom in us needs to change – we’re stuck in a system based on farming schedules – innovation in education #tns09
  • John mao – innovation is in danger of becoming the new buzzword of the century #tns09
  • Alan mulally – innovation is a process enabling technology to provide what people actually want (add value to their lives) #tns09
  • Steve ballmer – learned everything that’s important about life when he lived in Detroit #tns09 woot!
  • Aneesh chopra – need to use technology to create mashups of data, devices, & entreprenurial vision #tns09
  • Steve ballmer – bing – need to be tenacious and patient and keep up a high rate of innovation for the long run #tns09
  • Steve ballmer is really passionate that patience, investments for long term and education are key to sustaining innovation #tns09
  • Steve ballmer – lots of people here still using paper – tech hasn’t solved their problems yet #tns09

I think the idea behind this conference was brilliant – bringing together CEOs, thought leaders, business people and students to have some conversations about the issues facing us as a country.  But, I think that they could have a done a better job of encouraging conversation between audience members.  Most of the conversations were between panel members and the audience. I think it would have been awesome if they had scheduled some specific networking events – maybe even about certain issues or industries to encourage these conversations. (I’m not sure what was done on the first two days, however).  And a lunch where you were “forced” to sit down at a table with people from different industries and experience would have broken down some of the traditional barriers.  One thing I noticed is that many people did know each other, but you had cliques forming – CEOs over here – students over there – companies all together – that I think stiffled some of the truly collaborative conversations which could have been had.

They did try to encourage a conversation online on their blogs and bulletin boards.  As a student we were “required” to post at least one response to a blog and two to the discussion groups.  But this forced posting did nothing to really foster conversations.  The levels of students went from high school up through graduate level college, which doesn’t necessarily provide balanced levels of interesting ideas.  Since there were no plugs in the conference rooms and we were supposedly not allowed to use cell phones, there was very little conversation online during the actual conference (I obviously broke with the cell phone rule in order to Twitter).

Overall I think the conference was a bit of a dichotomy – foster conversations but no way to have them – old guard (executive management) and new guard (students) – Twitter and Facebook during the conference but no cell phone use – use of new media and technology but no way to use them during the actual conference.  I think the conference had a lot of value in terms of things that were brought up, but I think the conversations and engagement would have been more productive if they had taken more steps to foster more interaction during the conference.

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Mar
24
2009

Want to Think More Creatively? Try Reading Something Different

creativitybohmanIf you’re like me, you have a stack of books about business and marketing lined up to read.  But when it comes to before-bed reading, I usually reach for something a bit different.  I’ve found that if I read a book for pleasure before bed instead of for work or school, I have better dreams and feel more energized and creative the next day.  My genres of choice are sci-fi, fantasy and historical fiction. My sister, who is a PhD candidate at Johns Hopkins has the same experience.

I imagine that doing anything creative – that allows the brain to focus on something other than work – can be energizing. I think that too often we get caught up in all the work we do, in the rat-race, and forget to slow down and give ourselves some freedom.  I still get great ideas from reading books for work or school, but I think that I get the energy and motivation to do that by allowing myself to indulge in more personal pursuits from time to time.

How do you stimulate your creative juices?

(photo by Bohman @ Flickr CC)

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Nov
21
2008

Innovation Drives Marketing & Strategy

rosslogosmallI spent the day at the Marketing Symposium at the University of Michigan’s Ross School of Business.  In these tight economic times, many of the companies are spending a little more time in deciding where to allocate resources (both personnel and money), but the message that permeated all the presentations and panels was the need to innovate.  Here are some thoughts on how companies are driving innovation and tying it into their marketing strategies:

  • Insights from one person are sometimes deeper than quantitative data
  • Consumers don’t always know what they would want to buy
  • Customers are evolving in their expectations of companies
  • Link technical aspects of a product to brand identity and marketing
  • Don’t ask customers “greed” questions (would you buy this if it was cheaper?)
  • R&D is key to meet numbers and show growth
  • Look for “weird and wonderfuls” – leaders in their niches for ideas and innovations
  • Act like a “startup” without the rules of a big company to spur innovation

How is your company driving innovation?

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Jul
17
2008

Internet Strategy Forum Summit – The Building Blocks of Online Customer Engagement

Presented by Dan Stickel, CEO of WebTrends

Let’s take a look at Google’s innovation and how they do it.  They divide their efforts:

  • 70% on core products – search quality, crawl/indexing, AdWords, AdSense, Toolbar
  • 20% on emerging products – Blogger, Google Mini, Picasa, News, Pack
  • 10% on break-out strategies – Offline Ads, Code, WiFi, Talk

Google also has these key ingredients in everything they do:

  • Focus on users
  • Think big
  • Ignore Constraints
  • Break the mold
  • The right people
  • Small teams
  • Iteration & experiment
  • Bottoms-up ideas & projects

Google harnesses the innovation of the entire world through easy-to-use tools.

Use some of these same ideas to turn motivated visitors to your website into customers.  Listen and build a better experience.

Get a 360 degree view of visitors:

  • Listen – On your website, through onsite search, via surveys.
  • Learn – From offsite information and CRM.
  • Act – Email, Direct Mail, and use behavioral targeting.

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