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internet business strategy

Sarah Worsham / Sep 30, 2008

What are the Requirements for your Internet Business Strategy to Succeed?

boullosatrainwindowNow that you’ve considered the methodologies for your Internet Business Strategy, assessed the current situation, and created vision and goals, it’s time to figure out all the requirements.  Requirements in terms of an Internet strategy plan are much broader than normal project requirements.  These requirements need to encompass everything needed by the organization to reach your vision and goals.  Think broadly.

Here are some requirements to consider:

  • Data Requirements – What data and information do we need to attain our goals?  What information do we need for monitoring our efforts?  What content do we need?  Where can we get access to this data and information?  How does the data and information need to be analyzed?
  • Technology Requirements – What infrastructure do we need to support our strategy (network, servers, etc)?  What system architecture is needed (operating systems, web browsers, etc.)?  What applications need to be supported (or purchased)?  Do any of the systems or applications need to work together?  How?  Do we have any legacy systems that need to be integrated?
  • Resource Requirements – What skills and expertise are needed for our strategy?  Are the skills available within the organization?  Will new staff need to be hired?  Are consultants required?  Are there any other resources we can use to meet our requirements (voluntary, part-time, interns)?
  • Standards Requirements – Are there any organizational or external standards that require compliance?  What standards should be required or created in order to assure quality?  How will these standards be monitored?
  • Organizational Requirements – Are there any organizational changes needed to meet our goals?  Are the people resources required spread out throughout the organization?  How will they be organized and managed?
  • Executive Support – What is required to ensure top-level executive support and buy-in?  How will executives be briefed on progress?  What involvement is required by executives to ensure success?
  • Coordination & Oversight Requirements – Who is responsible for coordinating strategy efforts?  Who is responsible for making decisions related to strategy implementation?  Who is the champion of the strategy?  What responsibilities are required and how are they assigned?  Who is monitoring progress and how is progress reported?  Who in these cases does not need to be an individual.  A team may be more effective especially if diverse departments are involved.
  • Policy Requirements – Are there any existing policies that need to be considered and possibly altered to attain our goals?  Do any policies need to be put into place?  Are there any external policies that need to be followed?
  • Staffing Requirements – If we need more staff, how do we justify them?  What qualifications should new staff have?  What support personnel are needed for implementation and supporting new staff?  Can volunteers be used?  Part-time personnel?  Interns?  Are there any professional credentials or certifications that are relevant?  What are the job descriptions for any new positions (or changes)?
  • Budget Requirements – What funding is required?  How will we be funded?  Can we redirect existing funding?  Are there opportunities for cost sharing?  How do we get more funding/money?  How will staff positions be allocated?  How will expenses and profits be allocated?  How can we mitigate any future budget shortfalls?
  • Community & Outreach Requirements – What communications are required to keep implementation of our goals on track?  Who will be responsible for coordinating any communications?  Who needs to be informed of progress?  Are any external organizations or stakeholders involved?
  • Risk Assessment Requirements – What major challenges could affect the outcome of our strategy (both internally and externally)?  How will we recognize risks and overcome them?  What might happen if we do not overcome obstacles?

Gathering all the requirements probably seems very time consuming.  And it is, but if it is done properly it will make the next step, implementation, much easier.  Requirements gathering is a great place to get many people involved.  Many different types of expertise are needed to gather some of the requirements.  Dividing and conquering can save a lot of time and effort and create a much more robust set of requirements.

What other requirements have you considered when strategizing for Internet business?

(photo by nicolas.boullosa @ Flickr CC)

Related Posts:

  • How to Create an Internet Business Strategy – Introduction
  • How to Create an Internet Business Strategy – Methodologies
  • Internet Business Strategy – What is the Current Situation?
  • Vision & Goals for your Internet Business Strategy
  • Creating an Internet Business Strategy – Implementation

Technorati Tags: internet business strategy, internet strategy, internet strategic planning, internet strategic plan, internet strategy consulting, internet business consulting

Sarah Worsham / Sep 25, 2008

Vision & Goals for your Internet Business Strategy

Once you’ve figured out the methodologies for your Internet strategy and analyzed your current situation, the next step is to craft your vision and goals.  Here are some questions to consider when creating your vision and goals:

  • What do we stand for?
  • What are we trying to accomplish?
  • Are our goals measurable?  How will we know when we’ve achieved them?
  • How should we prioritize our goals?
  • Where do we want to be in a year?  Where do we want to be in five years?
  • What should our mission statement be, given our goals?
  • Are our goals concise and understandable?
  • Can we form concrete objectives and tasks from our goals?

goaldogfrogOnce you have a clear, concise vision and set of goals, have several people in your organization review them.  It is important that your vision and goals are created in such a way that anyone understands what needs to be done, and more critically, where the organization is headed.

Think about your least business-saavy employee.  Will they be able to understand the vision and goals that you have set for the company?  You may think that only high level executives need to understand where the company is going.  However, if the entire team is moving in the same direction, it is much more efficient and effective.  You’ll find benefits you may not have accounted for, such as great customer service throughout the organization.

(photo by dogfrog)

Related Posts:

  • How to Create an Internet Business Strategy – Introduction
  • How to Create an Internet Business Strategy – Methodologies
  • Internet Business Strategy – What is the Current Situation?
  • What are the Requirements for your Internet Business Strategy to Succeed?
  • Creating an Internet Business Strategy – Implementation

Technorati Tags: internet business strategy, internet strategy, internet strategic planning, internet strategic plan, internet strategy consulting, internet business consulting

Sarah Worsham / Sep 22, 2008

Internet Business Strategy – What is the Current Situation?

situationargenbergBefore beginning to strategize, you need to create goals for your business.  In order to create goals you need a solid grasp of your current situation on the Internet (your current web presence). To get an idea of your current internet situation take a look at:

Website – Ideally your website is the hub of your Internet presence with customer-centric design and content.

  • Analytics – How well is your website performing?  Basic statistics such as page views, visits and uniques are useful.  But more importantly, how many leads and conversions are you getting?  Where is your traffic coming from?  How useable is your website?  Are people getting frustrated?
  • Usability – Can visitors find what they are looking for on your website?  Is it easy to use?  What could be improved?
  • Content – Great content provides your customers with the information they need to succeed.  Creating content should be a continual process.  What content do your customers want to see?  What expertise can you provide?
  • Design – Your website needs to be easy to use (usability), but also should be eye-catching and professional.  Are the fonts need to be easy to read and does the layout should draw visitors into your message?

Community & Brand Reputation– Your customers are talking about you both online and offline.  Find where your customers are and join the conversation to get key insights into improving your business.

  • Blog – If you have a blog, what feedback have your readers given you? What are other bloggers saying?  Who has linked to your blog and what have they said?
  • Forum / Discussion Boards – If you don’t have discussion boards on your website, find places where your customers frequent.  Listen to concerns and join the conversation with suggestions for improvement.
  • Social Networks – Your customers are probably on social networks already (if they aren’t they probably will be soon).  Find social networks where your customers frequent and see what they are saying.  Join the social networks to give them an opportunity to connect.
  • Reviews – Have there been any reviews of your products and services?  What can be improved?

Search Engines – Many potential customers will find your website through search engines so it is important to understand how search engines currently crawl and index your site.

  • Keywords – What keywords do the search engines see on your site?  Where does your site rank for various keywords?  It can be helpful to pick the top 100 to monitor at first.  There are a number of free tools available to help (Google Webmaster tools, Rank Checker for Firefox, SEO Quake for Firefox and Internet Explorer).
  • Indexed Pages – How many pages on your website (and blog) do the search engines include in their indices?  (SEO Quake and Website Grader can help).
  • Incoming Links – How many other sites are linking to your website?  What are they linking to?  What are they saying? (SEO Quake and Website Grader).
  • Outgoing Links – What other websites are you linking to? (Google Webmaster tools, SEO Quake).
  • Cache – What pages are the search engines displaying in their results?  What do they have saved that may be old content?  (Google Webmaster Tools).

Marketing – What is your company trying to say to customers and potential customers?  What are the current marketing messages your company is using?  What is the status of any advertising or sales campaigns?  What is the return on investment (ROI) of any campaigns?

  • Advertising – It is important to understand how any advertising is impacting your bottom line and helping to reach your goals.  Besides budgets, clicks, and impressions, it is important to measure leads, conversions, or sales – what return you are getting on your investment (ROI).
  • Competitors – Who are your competitors?  What are their web presences?  What marketing and advertising are they doing?  What are their strengths and weaknesses?  What opportunities and threats exist?

There is quite a bit of information to gather, but once you have it you’ll be able to get a good overview of what your current Internet presence is.  You should be able to find opportunities to improve and be able to formulate some business goals. As you can see, Internet business strategy merges into traditional business strategy by using the Internet to collect information and feedback and to further business goals.  Next we’ll talk about vision and goals.

(photo by argenberg @ Flickr CC)

Related Posts:

  • How to Create an Internet Business Strategy – Introduction
  • How to Create an Internet Business Strategy – Methodologies
  • Vision & Goals for your Internet Business Strategy
  • What are the Requirements for your Internet Business Strategy to Succeed?
  • Creating an Internet Business Strategy – Implementation

Technorati Tags: internet business strategy, internet strategy, internet strategic planning, internet strategic plan, internet strategy consulting, internet business consulting

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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