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internet consulting

Aaron Worsham / Jul 28, 2008

Widgets added to Buzzword Bingo

My boss just asked me to look into this Techcrunch interview with Eric Feng, CTO of Hulu announcing embeddable widgets for their online media site.  Must be a slow news day over at TC.  Am I alone in my surprise that Hulu didn’t launch with embeddable widgets?

Here’s the thing, widgets are a fundamental part of modern web communities, information distribution, viral marketing, you name it.   Just about anything we are trying to discuss here at Sazbean can involve a widget of some form.  They are incredibly important components for building better online businesses. And yet, the term ‘widget’ is getting all fuzzy and nondescript.

The word ‘widget’ has a nasty habit of sticking in the minds of almost anyone who casually reads tech articles hoping to glom onto buzz words they can throw at their IT department in the morning.  It sounds just technical enough to be important while retaining the rounded corner friendliness that glosses over all the scary details.   Widgets have become MacGuffins you check off on a list, like shifting paradigms and finding synergies.  In truth, widgets are invaluable.  But to use them correctly, you have to first decide if you are a provider or a consumer.

Widgets themselves are simply small kernels of code.  In the web today they exist to extend some content or function out from a single website to hundreds, thousands or millions of separate sites who want that content or function associated with their page.  Likely the example with the most exposure is the Google AdSense widget, which is a small kernel of code that Google wrote and millions have placed on their website’s pages.  When talking about widgets there are are always two parts to play, like a dance.   One part takes the lead by making the widget which connects to either their site or a publicly available, usually popular site (e.g. Flickr or YouTube).  The other part follows by embedding that widget in their site’s HTML source code.

From my experience, anyone thinking of adding widgets to their site need first decide on the goal.  Do you want to provide your content or service out to the world or are you looking to add content or services onto your business site?  Are you looking to drive traffic to your site, or are you hoping to keep them there longer?  Is there a service or function for which your online customers are pleading or is there something your site does that is better than the competition that you would like to brand?

The first half of the next series will deal with getting widgets for your site.  Useful business widgets that can instantly improve your sites value.  Then, we will look at a few services that can take your content and make it into its own widget, something your customers can load on their site and help spread the word.

Sarah Worsham / Jul 24, 2008

Using Social Networks for Business – Where Are You?

Where are the people I’m trying to reach?

This is also an important question because there are a limited number of hours in the day and we need to put our efforts into what makes sense for our business.  Just because you heard about MySpace in the news doesn’t mean that your audience of roofing contractors is there or has even heard about it.  You’ll need to do a little research to find out where your audience is.

Here are some places to look:

  • Start with publications focused at your audience – their websites often offer or link to a existing community.
  • Look to see if there are dedicated groups on existing social networks (like Facebook, Ning, LinkedIn, etc).
  • Use Google to search for your industry name to see if any other websites have or link to a network.
  • Try a blog search to find blogs (try Google Blog Search or Technorati) in your industry – they often have communities or link to them.
  • Ask professionals in your industry if they know of any online communities.

If you still come up blank it may be that there isn’t a community for your industry (yet).  Before you run off to start your own community, it is also important to understand your audience.  Are they even online?  Do they just read websites or will they create content and join the conversation?  The Profile tool at the Groundswell site can help you understand the tendencies of your audience.

Other posts in this series:

What Social Networks Should I Join to Promote My Business?

Using Social Networks for Business – What Are Your Goals?

Technorati Tags: social networks, social networking, internet consulting

Sarah Worsham / Jul 22, 2008

Using Social Networks for Business – What Are Your Goals?

In the first post of this series, What Social Networks Should I Join to Promote My Business Website?, I gave an overview of some questions you should ask (and try to answer) to decide which social networks are best for your business.  The first question, is the most important:

What goal or problem am I trying to solve?

It may help to take a look at some possible answers:

  1. Increase Sales
  2. Increase Traffic to the Website – Why?  This is a common answer, but what does more traffic give you?  One would hope you’re actually trying to increase sales (see #1).
  3. Increase Customer Satisfaction – Good.  This should also lead to #1.
  4. Need more information on how our products/services are doing.  – Also good (and should lead to #1 – see a trend?)

Businesses often lose sight of their main goal – to increase sales.  Don’t become bogged down with all these new technologies and buzz words.  If sales are hurting because you have a customer serice or research problem, then use social networks and your website to solve that problem.

Take a deep breath.  Visualize what you’re trying to do and why.  Now we have a good foundation to move forward.

Technorati Tags: social networks, social networking, internet consulting

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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