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Sarah Worsham / Jul 8, 2008

Cubeless – A Virtual Water Cooler

Cubeless is a fun and easy-to-use corporate social network platform which provides a virtual water cooler for employees to share information, jokes, insight and to connect on a personal level even if they are miles apart.  The platform is revolves around questions – employees asking and answering questions from/for each other, but adds fun features to keep them coming back.

Once an employee has logged in, they see the ‘Hub’ or an overview of everything that is currently going on in the community:

  • Latest Community Question – Lists the last question asked by anyone from the company.
  • Recent Notes from friends/coworkers (to the employee) – Peers can leave notes for each employee.
  • Hot Topics – By tag cloud.
  • Watch List – Questions an employee wants to track.
  • Ask a Question – Employees are able to ask a question right from the first page.
  • Explore Profiles – Pictures of other employees with links to learn more about them.
  • Questions With New Answers – A list of questions that have new answers.
  • Referred Questions – Questions that have been referred to the employee to answer.  This allows people to get a question answered by the person who knows best.
  • Questions I Can Help Answer – Questions the employee has selected as ones they can help answer.
  • Latest Picks – Restaurants, Companies, Attractions, etc. other employees have recommended to each – a fun way for employees to find new places to eat or meet.
  • Who is Online Now? – Who else is on the community right now.
  • Company Stream – List of last 20-24 actions any employee has done on the community.

Just like many social networking platforms, Cubeless allows employees to create their own profile with picture, blog, and join groups.  But as an employee asks and answers more questions, visits the sites regularly and contributes, she gains Karma points.  This is a fun way to encourage employees to continue to use the network and to interact with each other.  Cubeless may be a great alternative to the bland Intranet/Portal solutions out there if you just need a place for your employees to share information and learn from each other or if you have employees who do not all work in the same location.

Technorati Tags: cubeless, social network, intranet, employee portal

Aaron Worsham / Apr 17, 2008

Client Communications 2.0 – LinkedIn

If Facebook had a dad that worked in accounting, drove a Taurus and considered the OpEd section of the Wall Street Journal a “weekend highpoint”, that dad would be LinkedIn.

LinkedIn is the social network we point to when we want to say that the internet is serious business. It is the one example people use when trying to make an argument for expecting more than flying sheep and Parker Brother games in online communities. LinkedIn is about making (and exploiting) business connections. They must be doing something right, they turned a profit in 2006 with 5 million users. They claim 4 times that many users today.

How you can personally benefit You know a few people in your industry. You are already part of a business network that exists through conferences and gatherings, mailing lists and bulletin boards. LinkedIn makes it ridiculously easy to interconnect those business contacts that you have to an online profile. The big idea is that you can benefit from your network connectivity as an industry expert or by being introduced to other people in your field. In theory this uber networking could translate to a better job or a consulting engagement. There are job search boards and expert Answers sections that facilitate some of this for you, though it is possible to arrange things independently.

How LinkedIn makes money The business model that seems to work best for social networks relates to critical mass. Once something has grown large enough to generate its own buzz around a community, it can usually maintain a perpetual inflow of new users. It is the users, their connections and their self-identified business skills and responsibilities that LinkedIn monetizes in its business plan. LinkedIn sells introductions and InMail messages as premiere services, a easy sell for an HR department looking for new talent to recruit.

How your company can use LinkedIn This depends on how large your company is and how technical your customer base is. Most of LinkedIn’s professionals work in white collar management, tech sector or professional industries such as law and medicine. A large company working in any of these markets should consider looking at the Enterprise options for connecting with clients If you’re smaller, then the professional accounts are tiered to meet your needs. LinkedIn does support targeted advertising though their rate card is on the high end for online advertising. This likely reflects their belief in a unique audience of professionals, though an ad in a trade publication may be a better value for a comparable audience. Mostly, you want your sales people to have LinkedIn accounts and to start making connections. Sales leads that come through a recommendation network like this are worth the price of a professional account.

My take I don’t use LinkedIn personally. I have an account that I maintain modestly for my professional friends to connect to. I’m not in sales and my current professional engagements keeps me too busy to fish for work. So from the outside looking in, I see LinkedIn as just another place to keep your contact information. The likelihood that I will look here first for a business recommendation, professional recommendation, job or product offering is small. There are other places that do those things better. A deep user of the LinkedIn networking function may find unique opportunities that a surface user like me never will. My time just doesn’t lend itself to that level of involvement.

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Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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