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Top Internet Strategy, Marketing & Technology Links – Mar 3, 2010

But the thing that bugged John the most was that nowhere in the e-mail was there a mention of what, precisely, the e-mail sender was selling. Just the usual ‘we’ll get results for you, and can increase your online sales by 15%.’ I suppose inquiring minds would be so captivated by this come-on that they’d truck on over to the website and find out just what was for sale. But why make a deep, dark secret about what you do? Go ahead, tell me that you can increase our online sales, but how about letting us know that you do so through your patent pending, magic-mesmerizer that, when embedded in your home page, works with that 15% of the buying populace with receptors that will cause them to spring into action.- Bad e-mail marketing. (What is it that you do again?) (Opinionated Marketers)
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What Do Your Customers Need?
I run into this quite a bit – a client who wants to improve conversions on their website (which is good), but during our conversation they’ll say something like “I can’t seem to get people to pay for this” Huge warning flag! If people aren’t willing to pay for your product or service then you’re either 1) charging too much or 2) don’t fulfill a need or 3) aren’t explaining things in a way that makes sense to the customer. Upon further investigation, it often is #3, which is good, since that’s not too difficult to fix.
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