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Sarah Worsham

Sarah Worsham / May 15, 2013

Big Data is the Next Gold Mine

CloudsCloud services and software as a service are flourishing.  IT departments are freed from having to support hardware and software infrastructure, and users get the latest software updates. But the backend of these types of services is the data that they are able to collect.  By being able to view a spectrum of users across many different industries and uses, many companies are able to collect valuable marketing data that is not directly related to the services they are providing.  The use of this data may be helpful for individuals as companies are able to leverage it to make a better match between want and need. The value of this information to marketers is clear.  Will companies and individuals be willing to contribute to this type of data collection, especially when most are blissfully unaware?  Time will tell.

The other reason is that the big part of big data really is important if you want to get a really clear picture of what’s happening in any given space. While no single end-user company can (or likely would) address search-engine optimization, for example, by building a massive store comprised of data from hundreds or thousands of companies as well as the entire web, a cloud service dedicated to that specific task can. — This is why big data is the sweet spot for SaaS by Derrick Harris

Sarah Worsham / May 14, 2013

Facebook Works for B2B Too

facebook engancha
facebook engancha (Photo credit: Wikipedia)

 

As a Business-to-Business (B2B) company, you may feel like you have to uphold a very professional image, so Facebook doesn’t make sense for you. Or that your prospective customers won’t be on Facebook because it’s clearly for kids and grandparents.

 

B2B companies may have larger average purchases and longer purchase cycles, but both of these require building relationships, and Facebook can help. Facebook is the world’s largest network, and while people may be there to connect with friends and family, they’re not adverse to building business relationships, as long as it’s done in the right way (think resource & relationship rather than advertising and gimmicks).  People want to buy from people, and there are a lot of people on Facebook.

 

We’ve had a lot of luck using Facebook with B2B companies to build relationships around topics and ideas that their prospects are passionate about. What about you?

 

But at the end of the day, what really matters is having a social presence, showing your personality, humanizing your business, and having a little fun in the process of course. We all know the B2B sales cycle is long. Your Facebook posts are little touch points that can make all the difference in staying top-of-mind with your prospects. B2B marketers really underestimate the power of this, so there’s a lot of opportunity to show improvement. — Marketo’s Jason Miller On Facebook For B2B: Why So Serious? by Dennis Yu

 

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Sarah Worsham / May 13, 2013

The Future of Facebook is….. Grey?

Image representing Facebook as depicted in Cru...
Image via CrunchBase

What is Facebook’s future? It seems to me, like it does to Derek Brown, that perhaps it’s stumbling slightly.  The seeming failure of Facebook Home isn’t making the future look any rosier.  Add to that the meh type of changes lately.  More importantly, look at the so-so record of marketers being able to use Facebook, as well as to accurately gauge how well their efforts are even working.  Unlike Google, which makes measurement and analytics as transparent as possible.  Facebook is kind of a pain in the butt towards marketers.  And if companies stop wanting to spend money there … and if people find a better way to communicate with grandma. What does Facebook have left to offer?

Suffice it to say, the company is not exactly setting the world on fire with these efforts; more importantly, these are not (individually or collectively) doing much (if anything) to materially enhance Facebook’s relationship with its users; substantively increase the level of dependency felt by its advertising clients; and/or fundamentally alter the trajectory of its franchise or business. Said differently, where is Facebook’s second act, like Android (acquired, transformed and massively scaled by Google) or iPad? Where is its money-printing AdWords product? Where is its PayPal (acquired, and massively scaled by eBay)? Where its its quantum leap forward? Where is its disruptive force? — Will Facebook Go Out With A Bang? by Derek Brown

What are your thoughts?

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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