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Sarah Worsham

Sarah Worsham / Jun 1, 2009

Facebook, LinkedIn, Twitter = Tools. So What's Your Strategy For Using Them?

toolsgeishaboy500Every business these days seems to know they need/should be on Facebook, LinkedIn, Twitter and various other online social networking sites.  But too often businesses just signup an account and then do nothing.  Or they do more, but they can’t really figure out what they should be doing, so it all seems like a huge time sink.

When you’re starting a home improvement project, it helps if start by laying out what you’ll be doing.  Then you can figure out how much time it will take, what supplies you’ll need, what tools you’ll use and how much it will cost.  Home improvement projects that start just by using a crowbar to take out a wall usually turn out very badly (and often with a costly call to the experts).  But businesses are acting this same way by signing up for sites online without first understanding what they’re trying to accomplish.

In order to effectively use any tool, you first need to know what you’re trying to do.  You don’t use a screwdriver for pounding in a nail (although I’ve seen it done) – it’s just not the right tool for the job.  Figure out what business goal you want to accomplish.  It needs to be very specific with a time limit and needs to actually be reachable.  It should be the same goal you’ve set for your business.  Now you can take a look at what tools – both online and offline – you should be using to help reach that goal, which will help you setup a plan of action.

By following a process of determining a goal, then a strategy, then an plan with tools, you’ll be more effective and efficient in reaching your business goals.  And online tools won’t feel like a waste of time and resources.

What’s your strategy for social networking?

(photo by geishaboy500 @ Flickr CC)

Technorati tags: social networking strategy, strategy, business, marketing

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Related Articles:

  • Using Facebook to Promote Your Business
  • Selling (and Socializing) on Facebook (Practical eCommerce)

Sarah Worsham / Jun 1, 2009

Internet Marketing, Strategy & Technology Links – June 1, 2009

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  • Make Something Old New Again (Insights Group)
  • Is Branding Important To Small Business? (Entrepreneurs-Journey.com)
  • Extending the Life of a Blog Post (Traffikd)
  • 5 Factors to Consider When Selecting Enterprise Social Tools (Web Worker Daily)
  • The Dawning Age of Social Navigation (GigaOM)
  • How Important Is a Good Name? (Web Worker Daily)
  • Whiteboard Friday – Path to Conversion (SEOmoz)
  • Print Yellow Pages Ads Drive Traffic to Web, Phone (Marketing Charts)
  • Data Visualizations: 5 Amazing iPhone Visualization Videos (Mashable)
  • Warning: Do You Recognize These 21 Blogging Mistakes? (ProBlogger)
  • Pricing, WOM, PR Efforts Get Recession Boost (Marketing Charts)
  • Twitter to Move into Business Mainstream (Marketing Charts)
  • Find web visitor’s location automatically with javascript and Google APIs (Brian Cray’s Blog)
  • Top 18 Social Media Resources for Developers (Mashable)
  • Image-Based Online Ad Impressions by Industry – April 2009 (Marketing Charts)
  • So Much For Twitter’s Trending Topics To Indicate Breaking News (TechCrunch)
  • 10 Sure-Fire Ways to Maximize Your Online Distribution Channel (Social Media Explorer)
  • Adding Anchor Text Links to LinkedIn Profiles (Duct Tape Marketing)

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Sarah Worsham / May 29, 2009

Make Something Old New Again

insightslogoGreat business ideas and practices aren’t always something new or innovative.  Sometimes they’re something old that just needs to be brought back.  In my weekly article over at Insights Group, I discuss this idea of making old things new again:

A long time ago, most humans lived in small villages and towns – where everyone knew everyone else and all required goods and services were provided, sold, bought and traded.  In the town’s general store, people would gather for the news and shopkeepers knew everything about their customers – anticipating future purchases and provided exceptional customer service (even though the customer was pretty much stuck with what they could offer).

Today, the Internet has once again made it easy for companies to communicate with their customers – and for customers to communicate with each other.  Exceptional customer service is once again important. – Make Something Old New Again – Sarah Worsham – Insights Group

I hope you’ll head over to Insights to read the whole article – it may help get the creative juices flowing…

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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