• Skip to content
  • Skip to primary sidebar

Sazbean

Software Development Management

Main navigation

  • Home
  • About
You are here: Home / Archives for Marketing

Marketing

Aaron Worsham / Oct 29, 2008

This post will make you more attractive and successful

Now that is a headline. It’s bold. It’s confident. Its not true, but who cares? If you read this far than it did its job, hooking you the reader in through my digital storefront and into my shop to peruse my wares. That is what marketing does and that is why it still matters.

Steve Yegge starts us off right with his 2007 OSCON Keynote entitled ‘How to Ignore Marketing and Become Irrelevant in Two Easy Steps’

Marketing is the difference maker for me when evaluating a software project as being a Technical Success instead of a full out Success. It is not enough that people can use your web service because that is only a Technical Success. They have to prefer to use your service over the competition, prefer to use your application over the way they worked before, prefer to buy your new product over your old product because marketing has made it attractive for your customers to do so.

Advertisers and paying customers are more interested in the market leader than the technical leader.  Alex Kniess wrote a good piece on Scott Bedbury called ‘ Five ways a junior Employee can be a Change Agent’.  Its really a simple Marketing primer that applies to technology just as much as Advertising (his original audience).  With brands like Starbucks and Nike under his belt, it is a ridicious understatement to call Scott a subject expert. I like #3 ‘Make everything a pitch’ because marketing is like any learned behavior, it gets better with practice.  Also, you want to get your bad pitches out of the way early on on unimportant things.

We must remember that, like Steve mentions in his talk, marketing is a powerful way to create persistant pointers to ideas or concepts or things.  With a little effort, you can control where that pointer is directed.  If you don’t, your customers will for you.

Sarah Worsham / Oct 28, 2008

Business Blogging Startup Guide

bloggingjezatkinsonOnce you’ve decided to start blogging for your business, all the little steps may become overwhelming, so we’ve created this guide to get you started.

Blogging Software/Platform

First you need to decide where you’re going to blog – what software or website you’re going to use.  Having the blog hosted by another company makes things very easy.  Best of all, some of the best options are free, WordPress and Blogger.  We use WordPress for all of our blogs, so I highly recommend it.  The hosted version at WordPress.com has a full set of features, and with spending just a little bit extra, $25 per year, you can customize the theme and the domain name.  Whatever blogging platform you chose, make sure you are comfortable with it and it can grow as your blog grows.

Domain Name

The domain name, or URL, for your blog is almost as important as the one for your business website.  By leveraging your existing domain name (the one for your website), you can make it easier for people to find your blog. It also allows the content on your blog to count towards the search engine optimization (SEO) of your website.  How?  Let’s say your website domain name is mycompany.com.  Use a blog domain name of something like blog.mycompany.com (see how it uses your domain name for the last part?).  This is a bit trickier than using the default domain names that many blogging sites give you (mycompany.blogger.com), but pays off in the long run.

What to Write

Now that you have your blog all set up.  What to write?  Write whatever you think your customers would be interested in.  Showcase your expertise.  Try to help your customers by getting knowledge out of your head and onto your blog.  Worried about losing competitive advantage?  Actually by showcasing what you know and your willingness to help, you have a much bigger competitive advantage than keeping it all in your head.

How to Write

Writing for a blog is a bit different than other types of writing.  Posts should be relatively short and to the point.  Using headings or bullet points to highlight your major points make the posts easier to read.  Titles should be catchy (think newspaper headlines).  Adding images to break up the text of your posts makes the blog more visually appealing.  Use a personable voice so readers find you approachable and encourage readers to voice their own opinions in comments.

Getting Readers

Add your blog link to your email, your website, your business cards, and anything else you send out to customers.  Join social networks which target your intended audience and interact with the community.  Once you’ve got a feel for the community, start adding comments to other posts and posting your own articles and blog posts.  Also use social media sites like Facebook, LinkedIn, and Twitter where you can syndicate content right from your blog.  Use services like Feedburner to syndicate content from your blog onto your other websites.  Getting readers takes a bit of effort and time, so we’ll go into more detail in a future post.

Be Patient

Getting readers can take time.  Even blogs that are popular today took quite a bit of time to get that way (usually a year or more).  You need to committ to posting regularly for a long period of time to see results.   This also includes marketing your blog through the means discussed in Getting Readers above.  Luckily, once you do get some readers, you should start to see your efforts quickly multiply as they tell others.

(photo by jez.atkinson @ Flickr CC)

Technorati Tags: blogging, blog, business+blog, business blog, blogging strategy, internet marketing, marketing

Sarah Worsham / Oct 27, 2008

Using Twitter for Customer Service

In the last year, Twitter has been quite the buzz for online marketers. We use it in different ways. It could be for pimping out events, linking to different blog posts, or just random tweets about our pet peeves, or the status from the latest “your-favorite-team” game.

It’s been a marketing tool, but it can be a better customer service tool (I’m a big fan of customer service), especially if you have an e-commerce site. – Search Engine Guide – Using Twitter for Customer Service

Twitter gives you the opportunity to monitor what your customers are saying and respond to their comments and concerns.  Obviously, this only applies if your customer base is actually using Twitter, but Twitter’s usage is growing, so this is a place to keep an eye on.  (You can also monitor what people are saying about your competitors).

« Previous Page
Next Page »

Primary Sidebar

About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

Copyright © 2008 - 2026 Sazbean • All rights reserved.