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News & Notes

Sarah Worsham / Jul 9, 2012

The ROI of Facebook & Twitter [infographic]

English: Coins from Bosnia, Slovenia, Hungary,...

Great infographic prepared by InventHelp looks at how businesses and brands can measure success on Facebook & Twitter.

Using Google Analytic’s Social Value feature, along with unique urls and landing pages can help you correlate activities on Facebook & Twitter to actions that result in revenue for your company.

[Read more…] about The ROI of Facebook & Twitter [infographic]

Sarah Worsham / Jun 19, 2012

Making Sense of Twitter for Business

Image representing Twitter as depicted in Crun...

A few weeks ago, I gave a talk on how businesses can use Twitter at the Macomb-Oakland University Incubator. When used properly, Twitter can be, not only a sales tool, but also a way to build reputation, increase customer satisfaction, perform marketing research, and build community. Just remember to avoid the spam!  Enjoy! [Read more…] about Making Sense of Twitter for Business

Sarah Worsham / Jun 8, 2012

Salesforce Social Media Acquisition of Buddy Media – Buddy Media CEO’s Personal Response Video

Buddy Media, a social media and marketing company that connects brands to customers through social media, has just signed a multi-million dollar deal with Salesforce and is now set to become a part of the cloud computing and CRM company. The deal will go into effect later this summer. Even more interesting is that the conversation surrounding the sale is more about a personal response video created by Buddy Media’s CEO Michael Lazerow two hours after signing with Salesforce.

As the video begins, you see Lazerow sitting silent behind his ipad as he scrolls through a series of text slides that describe his emotional response to the sale of Buddy Media. Smiling or nodding occasionally, he shares his life-long struggle with heart problems, how they have helped him to be fearless, and his pleasure with his accomplishments and the sale of his company. The conversation that has started as a result of Lazerow’s video has largely been positive with people feeling “moved” and “inspired” and re-sharing the video mainly through Twitter and Blogs.

In this week’s episode of the Future of Engagement Murray Newlands discusses Lazerow’s video in detail, and what you can learn from Lazerow’s actions following the sale of Buddy Media.

Highlights:

  • Salesforce Acquisition
  • Buddy Media CEO Video Response
  • Building Brand Loyalty and Engagement

Using the social media monitoring tool Alerti, you can see that most of the conversation about Lazerow’s video has been over Twitter and blogs. Alerti is a great tool for bloggers since it lets them see what people are saying on certain topics through different social media platforms

Get Alerti for free for 3 months using the freetrial promotion code!

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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