No subject is more controversial to a group of web professionals than Web Statistics. The advertising industry is still a little sore with us after we promised early on that Web Stats would give them all that invaluable information they could never get from TV, Radio or Print. This was not a lie, per se, as some sectors are able to mine tremendous amounts of quality information from their web traffic, session login, and cookie data. For most of us, however, the reality has fallen far short of the promise. [Read more…] about Web Stats – Who do you trust?
Analytics
Measuring the Effectiveness of Rich Media Ads
Once you understand the different types of online ads and the advantages and disadvantages of rich media ads, it is important to know how to measure the effectiveness of these ads (especially since you’re probably paying a premium for their creation).
Just like display ads, these metrics are important:
- Impressions: How many times is the ad served to a person (or as near as can be estimated). Impressions to search engine crawlers and bots should be filtered out (most ad servers do this automatically).
- Clicks: How many times someone clicked on the ad (and was taken to your website – remember to target the landing page). This should also filter out search engine crawlers and bots.
- Click-through rate (CTR): The number of clicks divided by the number of impressions multiplied by 100 for a percentage. This number will typically be pretty small. CTR of 3% is very good for rich media ads, but will quickly decrease the longer the ad is left on a website. Many CTR will be under 1%. This is an indicator of how effective the ads is or how many times the ad was seen each time before it was clicked on.
Unique to rich media ads, this metric is also important:
- Interaction time: Or an average of how long people interacted with the ad (clicked on it, moused over the ad, played the video, etc.). How long this time is will depend on what interaction the ad has in it. If it is just a mouse-over that displays more text the interaction time will be much less than an ad which contains a game (usually).
Since rich media ads are usually more expensive to produce and place on a website, measuring their effectiveness is extremely important to reaching the goals and return on investment (ROI) you have for the ad. Most ad servers will have the first three metrics. The third is becoming more available, but usually requires additional programming into the ad for proper tracking.
Technorati Tags: advertising, ads, rich media ads, online advertising
Web 2.0 Expo – Personal Analytics
Using personal analytics to create a better user experience will help you gain insight into your business and your customers (thus increasing revenue). Ankur Shah (from Techlightenment) used the example of the village bakery in the 1970s – the baker knew what you liked and could make recommendations on what to try based on knowing what you chose for years in the past.
On the web we’ve traditionally asked users for information via long registration forms (which are boring for the user), but there is a lot of information available without having to ask. Amazon.com recommends books and products based upon on what you’ve chosen in the past and what others have chosen is similar to the village bakery. These types of recommendations are part of the implicit web and are valuable for both the user (who sees more things that may be of interest) and to the website (who can sell more books).
Think about every interaction on your website as data about your users which should be treated as content. When your users click on a link, when they signup for an enewsletter, and when they come in from a a search engine, they are giving you valuable information that you can use to enhance their experience. One of the most basic enhancements would be to acknowledge users who come in from search engines with the keywords they came in with and give them relevant links from all over your site.
Obviously there are some fairly large privacy issues with using personal data, but if you are upfront with what you are doing and are providing a valuable service, people will be willing to share their information in exchange (just make sure you are providing valuable, relevant services in return).
Technorati Tags: web2expo, analytics, personal analytics