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Strategy

Aaron Worsham / Jul 28, 2008

Widgets added to Buzzword Bingo

My boss just asked me to look into this Techcrunch interview with Eric Feng, CTO of Hulu announcing embeddable widgets for their online media site.  Must be a slow news day over at TC.  Am I alone in my surprise that Hulu didn’t launch with embeddable widgets?

Here’s the thing, widgets are a fundamental part of modern web communities, information distribution, viral marketing, you name it.   Just about anything we are trying to discuss here at Sazbean can involve a widget of some form.  They are incredibly important components for building better online businesses. And yet, the term ‘widget’ is getting all fuzzy and nondescript.

The word ‘widget’ has a nasty habit of sticking in the minds of almost anyone who casually reads tech articles hoping to glom onto buzz words they can throw at their IT department in the morning.  It sounds just technical enough to be important while retaining the rounded corner friendliness that glosses over all the scary details.   Widgets have become MacGuffins you check off on a list, like shifting paradigms and finding synergies.  In truth, widgets are invaluable.  But to use them correctly, you have to first decide if you are a provider or a consumer.

Widgets themselves are simply small kernels of code.  In the web today they exist to extend some content or function out from a single website to hundreds, thousands or millions of separate sites who want that content or function associated with their page.  Likely the example with the most exposure is the Google AdSense widget, which is a small kernel of code that Google wrote and millions have placed on their website’s pages.  When talking about widgets there are are always two parts to play, like a dance.   One part takes the lead by making the widget which connects to either their site or a publicly available, usually popular site (e.g. Flickr or YouTube).  The other part follows by embedding that widget in their site’s HTML source code.

From my experience, anyone thinking of adding widgets to their site need first decide on the goal.  Do you want to provide your content or service out to the world or are you looking to add content or services onto your business site?  Are you looking to drive traffic to your site, or are you hoping to keep them there longer?  Is there a service or function for which your online customers are pleading or is there something your site does that is better than the competition that you would like to brand?

The first half of the next series will deal with getting widgets for your site.  Useful business widgets that can instantly improve your sites value.  Then, we will look at a few services that can take your content and make it into its own widget, something your customers can load on their site and help spread the word.

Sarah Worsham / Jul 17, 2008

Internet Strategy Forum Summit – End to End Marketing: A Fundamental Shift

Presented by Nancy Bhagat, VP Sales & Marketing Group, Director Integrated Marketing, Intel

Cost of media is low per person, but is unfocused.

There is a 300% growth rate in timeshifting TV.  But TV is not media, it’s a delivery.  Video will continue to exist, just in different places through different delivery strategies.  Behavior has changed in how people interact with ads.  56% say skipping ads is important part of timeshifting.

Technology is no longer about who is tech saavy and who is not anymore.  It is about the desire to purchase.  80% turn to Internet for information to make a purchase decision. Our targets are online.

People are looking for a person like them, but they don’t need to see or know them directly.  This is defined much differently than previously.

Great brands are no longer the brands that tell the best stories, but are the brands that have the best stories told about them. (needs source)

Power of online marketing:

  • Impact
  • Agility
  • Targeting
  • Scale

Leadership requires flexibility and focus. Online vehicles offer speed and flexibility to test multiple content types in one place and to determine what content is best.

Success metrics are shifting away from traditional impressions and CPC. The ability to evaluate success is critical.  Content is increasingly delivered through social media which is difficult to measure.  We now need to measure what matters – user engagement, behavior, movements & trends.  Data that is not actionable is meaningless.

We need to know what place people are in the buy cycle/qualification.  Data without valid business context is meaningless. We need to understand what activities are valued.  And if things don’t go well in those activities, we need to know what and why.

Technorati Tags: internet marketing, analytics, end to end marketing, internet strategy summit forum

Sarah Worsham / Jul 17, 2008

Internet Strategy Forum Summit – The Building Blocks of Online Customer Engagement

Presented by Dan Stickel, CEO of WebTrends

Let’s take a look at Google’s innovation and how they do it.  They divide their efforts:

  • 70% on core products – search quality, crawl/indexing, AdWords, AdSense, Toolbar
  • 20% on emerging products – Blogger, Google Mini, Picasa, News, Pack
  • 10% on break-out strategies – Offline Ads, Code, WiFi, Talk

Google also has these key ingredients in everything they do:

  • Focus on users
  • Think big
  • Ignore Constraints
  • Break the mold
  • The right people
  • Small teams
  • Iteration & experiment
  • Bottoms-up ideas & projects

Google harnesses the innovation of the entire world through easy-to-use tools.

Use some of these same ideas to turn motivated visitors to your website into customers.  Listen and build a better experience.

Get a 360 degree view of visitors:

  • Listen – On your website, through onsite search, via surveys.
  • Learn – From offsite information and CRM.
  • Act – Email, Direct Mail, and use behavioral targeting.

Technorati Tags: customer experience, customer-centric design, internet strategy, internet strategy summit forum

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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