Unless you were on vacation this week, you probably have heard that Apple announced a new update to the software that runs their mobile devices (iPhone, iPad). There are some pretty cool and intriguing changes for consumers, which create some new opportunities for marketers. Ben Gaddis takes us through the top 5 changes for marketers…
Strategy
Treat Your Customers Unequally
Notice I didn’t say unfairly. I said unequally. Unfairly isn’t nice (and isn’t good for business). Unequally is good for business. Why? Because at the end of the day some customers are more valuable to your company than others. This isn’t a new concept for either marketing or sales. Both segment customers all the time in order to know how to be the most effective in their jobs. But sometimes, as small business owners or entrepreneurs, we forget about these basic concepts and end up spending too much time with the wrong people. [Read more…] about Treat Your Customers Unequally
The Importance of Trust in Your Social Network
You may have already read Trust Agents (affiliate link) by Chris Brogan, or heard him speak on the subject, but having trust within your social network IS extremely important if you want to be able to use the channel for any communication. Creating trust and being trustworthy online, or being a trust agent is changing. Chris gives some ideas on how to be a trust agent within your own social network (works offline too):
What do you think?