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Social Media

Sarah Worsham / Dec 16, 2013

Using Hastags on Facebook May Kill Your Content

facebook engancha
facebook engancha (Photo credit: Wikipedia)

On Twitter, hashtags help spread news and link conversations.  On Google+, hashtags help group together related content.  On Facebook, hashtags kill your content?  According to a study by EdgeRank, when hashtags are used by businesses on status messages, both engagement and virality drop significantly.  While this may be related to the posts that are being tagged, it seems to me that this is really a problem with Facebook’s hashtag system.  Unlike Google+ and Twitter, hashtags are not easy to use or browse on Facebook — they also seem disruptive in the news feed — like you’ve just posted a Twitter post without bothering to modify it for Facebook.

Social Times has more analysis:

EdgeRank analyzed 35,000 posts from 500 business pages over the month of July this year. They were shocked by the results. At best, the hashtags had no impact, and at worst, the presence of a hashtag reduced the reach of the posts. Contrast this with Twitter, one of the first sites to use hashtags effectively, 70 percent of brands saw retweets increase with the use of hashtags. — Facebook Hashtags Aren’t Very Effective, Study Says by Kimberlee Morrison

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Sarah Worsham / Dec 4, 2013

Why Your Content Always Need Images

Human eye
Human eye (Photo credit: dullhunk)

Posts with images are more attractive to the human eye.  They are more likely to be shared and liked. Every article, blog post, Facebook post, even Tweet is better with at least one image. Images also serve to help break up long bits of text and move the eye down the page.  Done well, images can even help your marketing by catching the eye and providing a favorable impression.

Images can even be their own content, as the success of sites like Instagram and Flickr can attest. Images can capture interesting events, share feelings, and bring us closer to each other.  The success of all the funny cat photos/videos on the internet shows just how much people like good/funny photos.

Besides using your own images, which is a great idea if you have quality photos, there are also paid sites like istockphoto and shutterstock.  Or sites that let you search for free photos — ones with creative commons licensing are best.  Remember that just because a photo is posted on the Internet does not mean that it is free to use.  Copyright holders have been known to go after people who use their photos (and content) illegally, which can cost thousands of dollars.

If you’re using WordPress, Zemanta offers a nice plugin that searches for relative free-use images and has an interface to let you add them to your posts.

How do you use images in your posts?

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Sarah Worsham / Nov 20, 2013

Learn About Your Customer Through Social Listening

Listen with heart
Listen with heart (Photo credit: Leonard John Matthews)

One of the most amazing aspects of social media is the ability to listen directly to your customers to find out their needs and wants. Unfortunately, this is not done by many companies. Instead they rather either spend lots of money on expensive surveys and market research, or avoid it altogether. There’s nothing wrong with spending on surveys and market research, but avoiding information that is right in front of you is a big mistake. [Read more…] about Learn About Your Customer Through Social Listening

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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