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Usability

Sarah Worsham / Jul 1, 2009

What Your Website Visitors Initially See – The 5 Second Glimpse Test

The first time visitors come to a site they usually spend less than 5 seconds figuring out if they’re in the right place.  Right place being, of course, where they can get whatever information it is that they’re looking for.  During those 5 seconds you need to communicate what your site is about, what information you have to offer, and how they’ll be able to navigate the site, so it touches on design, usability, content and marketing…

What do visitors see during those 5 seconds?  Try The 5 Second Glimpse Test:

[Read more…] about What Your Website Visitors Initially See – The 5 Second Glimpse Test

Sarah Worsham / Jun 26, 2009

The Value of a Website's Tagline

uniqueDelphineThere’s nothing new about taglines.  They’ve been used in different types of media for quite some time as a way to summarize the entire company/product/organization in a short bit of space/time.  On a website, the tagline is usually a short bit of a text near the logo to describe what that site is. They’re the first glimpse into exactly what it is you do.  If the tagline isn’t clear, visitors will have to spend more time figuring that out (which they may not).  Often visitors enter your site somewhere other than the homepage and the tagline may be the only real description on the page where they do enter.

A good tagline should:

  • Be clear & informative
  • Be short & concise (six to eight words)
  • Differentiate your business
  • Offer at least one clear benefit
  • Be personable and catchy (hopefully a bit clever)
  • Be unique
  • Stand on its own

This may seem like a lot of weight on just a short phrase, but good taglines are invaluable for differentiating yourself and quickly describing what it is you do.  Once you have a good one you’ll be able to use it on all your marketing materials and advertising.  If you don’t know how well your tagline works, try showing someone (or telling) your tagline and see what it is they think you do.

How do you use your tagline?

(photo by Delphine – Very very busy :/ @ Flickr CC)

Technorati tags: tagline, design, marketing, uability, business

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Sarah Worsham / Jun 9, 2009

Book Review – Don't Make Me Think, 2nd Edition

dontmakemethinkcoverMost of us who are practitioners of website usability know that a good deal of good design, and good usability, is just applying some common sense.  Steve Krug’s book, Don’t Make Me Think (Amazon affiliate link), now in its 2nd edition, brings good web usability to the masses in a short format that can be read during a plane trip (which was one of Steve’s goals).  Steve starts with the basics of web usability, what he terms “guiding principles”, and explains them in a way that will make sense even to CEOs.  Once you understand these “guiding principles”, Steve uses them to illustrate general design principles that every website needs to get right.  Each of the twelve chapters uses examples and big pictures (for the CEOS) to illustrate usability concepts, why they work and why they’re important.

Website usability is more important than ever with a large portion of business research conducted online.  With the rise in popularity of smartphones and other mobile devices, having good usability on multiple platforms will be extremely important.  The principles and examples used in Krug’s book will help any business understand the basics of getting their website into shape so that they can reach a much larger audience (and stop annoying their current customers).

Even web designers and usability “experts” will find something useful in Don’t Make Me Think (Amazon affiliate link), even if it’s just a great quote for a blog post on usability.  I found some good quotes that you may see in future posts, but I also found some great new ways to illustrate usability principles that will help get the why across to businesspeople (which can be difficult, as we all are aware).  Don’t Make Me Think (Amazon affiliate link) was a quick and enjoyable read, even for someone very familiar (and passionate about) with web usability.  I recommend giving it a read, no matter what your business role.

If you’ve read the book, I’d love to hear your thoughts.

Don’t Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition (Amazon affiliate link)

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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