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Sarah Worsham / May 6, 2009

What Benefits Do You Provide For Your Customers?

I’m guest blogging over at Insights Group today with a post about product benefits and why it’s important to clearly communicate them to your customers.  Here’s an excerpt:

A lot of companies get caught up in how much they’re selling or how great a deal it is and they forget one vital thing.  Customers buy your products or services because of the benefits they provide for them.  Benefits equal the value of your product or service.  If customers don’t see value (benefits) in your products or services, they won’t buy from  you.

I hope you’ll join me at Insights for the rest of the post – What Benefits Do You Provide For Your Customers.

Sarah Worsham / May 5, 2009

Splash Pages – Thumbs Up or Down?

splashsergiotudelaNow, I have to agree with Todd Zeigler over at The Bivings Group – normally I hate splash pages, especially as a user.  But as Todd said, they seem to be extremely useful for collecting information (usually emails).  It seems that sometimes you have to be a bit obnoxious for people to actually give you their information.

However, I want to insist that splash pages need to be used for one purpose – and one purpose only – collecting information from site visitors – getting them to sign up for your service, newsletter, whatever.  They should NOT be used for a pretty flash movie or some other annoyance that serves no real purpose other than to annoy everyone.  I don’t care if you spent a lot of money on that supposedly cool introduction.  If you’re not using it for a real purpose, don’t do it.  If you’re going to annoy your visitors, at least do it for an actual purpose – collecting information for a specific reason.

I also have to agree with Todd regarding the implementation of a splash page:

If you are going to deploy a splash page, please, please, please set it up so that a user only sees the page periodically. We usually set it up so that users who do not sign up see the page every two weeks or so. Also, make sure to set it up so that if users have already signed up for your email list they never see the splash page again. These steps will minimize the disruption to users who visit your site frequently.

(photo by sergio tudela)

Technorati tags: splash page, usability, design, business, marketing strategy, marketing

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Sarah Worsham / May 5, 2009

Internet Marketing, Strategy & Technology Links – May 5, 2009

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  • Why Comcast Has To Worry About Hulu (Silicon Alley Insider)
  • Mashable’s Weekly Social Media & Marketing Event Guide (Mashable)
  • YouTube to Publishers: Don’t Put Your Own Ads Into Those Videos! (ReadWriteWeb)
  • Twitter Starts To Act Like Apple By Making Life Hard For Developers, Shuts Down StatTweets (TechCrunch)
  • 85+ of the Best Twitterers Designers Should Follow (Mashable)
  • Generic Domain Names in Ads Outperform Non-Generic (Marketing Charts)
  • Live Streaming Coming to iPhone? Apple Submits New Spec to IETF (ReadWriteWeb)
  • Continued Growth Expected for Video Ads (Marketing Charts)
  • Time to Update the Old Feedburner Feed Links? (DailyBlogTips)
  • When is PPC Better Than SEO for Public Relations? (Online Marketing Blog)
  • iPhone Outsold By BlackBerry Curve In U.S. Last Quarter (Silicon Alley Insider)
  • Corporate Tweets and the SEC: Sometimes It’s Better To Keep Your Mouth Shut (TechCrunch)
  • 7 Ways to Create Your Own Social Start Page (Mashable)
  • 5 Terrific Twitter Research Tools (Mashable)
  • As It Inflects, Twitter Must Add Value to New Users, Faster (John Battelle’s Searchblog)
  • Twitter’s Tipping Point (GigaOM)
  • Google Aims to Woo the Enterprise With Its Cloud (GigaOM)
  • Marketers: Concede to Customer Control (Internet Evolution)
  • Getting Honest About Social Media Marketing (SEOmoz)
  • Dear Avinash: Web Metrics & Analytics Questions, Facebook Edition (Occam’s Razor by Avinash Kaushik)
  • Chicks Who Click Conference Coming to to Kansas City May 16 (Ad Operations Online)
  • TweetPhoto Aims To Take On TwitPic By Adding More Features. Will It Stick? (TechCrunch)
  • Getting Listed in Google Maps Even More Important (Duct Tape Marketing)
  • Pachube: Building a Platform for Internet-Enabled Environments (ReadWriteWeb)
  • The Sustainability Of Social Media (Social Media Explorer)
  • PPC Myth Week Pt 1: Organic Search Traffic is More Qualified Than Paid (Get Elastic)
  • Big Data: SSD’s, R, and Linked Data Streams (O’Reilly Radar)

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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