In today’s service and knowledge economies, it can be difficult to tell an expert from a newbie. If someone asks you to prove that you know what you’re talking about, can you?
customer service
How to Find Your Customers Online
Sometimes your customers find you online by commenting on your blog or joining your Facebook fan page. But what if you’re getting started or you’re looking to find other places where your customers hang out? How do you go about finding your customers online?
Why Don’t You Want Customers to Contact You?
Ever done a bunch of research, finally decided to get a product, gone to the website and found the only way to contact them is through a contact form? While eCommerce websites are usually pretty savvy about letting their customers contact them through multiple ways, normal businesses sometimes give off the “go away” vibe unintentionally.
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