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digital strategy

Sarah Worsham / Mar 21, 2014

Getting Caught Up in The Wrong Numbers

Numbers
Numbers (Photo credit: RichardBowen)

Numbers, Numbers everywhere! With every social network we sign up for, and every online service we subscribe to, we’re given numbers measuring everything from followers to likes to page views.  It’s so easy to get caught up in all these numbers and to start to try to make them bigger and better.  Bigger is better, right? While internet marketing does provide fairly easy measurement tactics, it’s vital to focus on the numbers that are important to your business and its goals.

Tie Measurements to Goals

Numbers that aren’t directly tied to goals are nice, but may obscure focus from what’s really important.  Look for measurements that will allow you to directly understand how you’re doing on your way to your goals.  Secondary measurements that help you understand what tactics are working, and how are also important.  These measurements, primary and secondary key performance indicators, are what you should focus on improving.

Measure with Value

Measurements need to help you understand how your business is doing.  Look for measurements tied to your goals that provide value in understanding how you’re doing — how each tactic is working and how it can be improved. Valuable measurements tend to also be easy to understand, but there are measurement tactics that do need more analysis to be valuable. The key is to do whatever number crunching or analysis needs to be done to make a measurement valuable — otherwise it’s just a number.

Measure to Drive Action

Measurement without action is useless. Measurements need to be analyzed to provide insights that can be acted upon. A good metrics will help you understand how your tactics are doing and what you should improve. It may take analysis to get to the point of actionable insights, but if a number doesn’t provide any insights, it’s not the right number.

Continuous Measurement for Improvement

Just like marketing and sales, measurement is something that has to be done constantly to be valuable to the business.  If you just look at some numbers every quarter, it’s hard to know if what you’re doing is helping you achieve your goals.  While it’s not necessary for most companies to measure daily, regularly measure and analyze to provide recommended actions for your business to take to improve performance.

How do you measure success for your internet marketing?

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Sarah Worsham / Jan 7, 2014

Instead of Homepage, Think Mobile App

Number 10 iPhone app launching soon
Number 10 iPhone app launching soon (Photo credit: Downing Street)

People are very attached to their smartphones — checking them periodically during the day, probably multitasking at times.  Smartphones are setup with applications as well as a mobile browser, but when you want to get an idea of what’s going on from your phone, it’s probably easier to turn to a mobile app instead of browsing the web.  Apps like Facebook, Twitter, Flipboard, Feedly, Google+, etc. let you quickly browse headlines to find articles of interest.  So what does this mean for the business owner?  Several things — having a website that’s viewable on a mobile device is very important, as is creating content regularly that will show up in such mobile apps.

Anyway, I see the first app you turn to in the morning as the new homepage. Some might argue it’s your entire homescreen of apps, but I don’t think that’s right. It’s the one service you care most about, no matter the reason, and want to load immediately upon hitting the web. The delivery device has changed, but the concept has not. — The First App You Open in The Morning by MG Siegler

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Sarah Worsham / Dec 2, 2010

17 Reasons Why No One is Following You on Twitter

AloneAs I was going through my new Twitter followers this morning, viewing each profile and timeline, I started thinking about why many did not have a lot of followers. I think these types of mistakes are made by many first-time Twitter users, especially when they try to use Twitter for the same marketing and advertising they do in other channels.  Here are some reasons people may not be following you on Twitter (or why it seems like you’re talking to yourself):
[Read more…] about 17 Reasons Why No One is Following You on Twitter

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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