HootSuite today released changes to its url shortener, ow.ly. Perhaps bowing to customer preference, Ow.ly is now links directly to the original long URL instead of to a page with the social bar at the top. HootSuite has moved the social bar functionality to a new URL shortening service, (pronounced “hoot-ly”), for those who prefer it. Either service can be selected as the default for use with HootSuite (and changed at any time).
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Is it Possible to Write Good Titles for People, Search Engines & Social Networks?
Titles are the first thing many readers see of your blog posts, videos or other content. They’re used for search engine optimization (SEO), show up in search results, and are the only thing visible on many social networks and content sharing sites. So how should you write your titles? For people? For search engines? Or for Social Networks? Is it possible to write a good title for all of them?
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Using Negative Feedback to Improve Your Business
Yelp has been in a world of trouble lately. Several small businesses have filed lawsuits against them claiming that Yelp has unfair business practices – namely, soliciting paid accounts for favorable reviews and removing favorable reviews when a business declines. True or not, these allegations have tarnished the reputation of Yelp, whose entire business is built on the trustworthiness of its review system. They could have continued to play the PR war, but instead they decided to use the negative feedback to improve their business.
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