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Strategy

Sarah Worsham / Jun 1, 2009

Facebook, LinkedIn, Twitter = Tools. So What's Your Strategy For Using Them?

toolsgeishaboy500Every business these days seems to know they need/should be on Facebook, LinkedIn, Twitter and various other online social networking sites.  But too often businesses just signup an account and then do nothing.  Or they do more, but they can’t really figure out what they should be doing, so it all seems like a huge time sink.

When you’re starting a home improvement project, it helps if start by laying out what you’ll be doing.  Then you can figure out how much time it will take, what supplies you’ll need, what tools you’ll use and how much it will cost.  Home improvement projects that start just by using a crowbar to take out a wall usually turn out very badly (and often with a costly call to the experts).  But businesses are acting this same way by signing up for sites online without first understanding what they’re trying to accomplish.

In order to effectively use any tool, you first need to know what you’re trying to do.  You don’t use a screwdriver for pounding in a nail (although I’ve seen it done) – it’s just not the right tool for the job.  Figure out what business goal you want to accomplish.  It needs to be very specific with a time limit and needs to actually be reachable.  It should be the same goal you’ve set for your business.  Now you can take a look at what tools – both online and offline – you should be using to help reach that goal, which will help you setup a plan of action.

By following a process of determining a goal, then a strategy, then an plan with tools, you’ll be more effective and efficient in reaching your business goals.  And online tools won’t feel like a waste of time and resources.

What’s your strategy for social networking?

(photo by geishaboy500 @ Flickr CC)

Technorati tags: social networking strategy, strategy, business, marketing

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Related Articles:

  • Using Facebook to Promote Your Business
  • Selling (and Socializing) on Facebook (Practical eCommerce)

Sarah Worsham / May 19, 2009

Internet Marketing, Stratgy & Technology Links – May 19, 2009

fleur120

  • Enough Already: MLM Invades Twitter’s Trending Topics (Mashable)
  • Why Ford is Winning on the Social Web (Mashable)
  • The Real Secret to Successful Networking (Quick Sprout)
  • HOW TO: Get the Most Out of Twitter #Hashtags (Mashable)
  • Useful Networks Scores Top Spot at MAMA Awards with Location-Based Advertising (Ad Operations Online)
  • Web Data Quality: A 6 Step Process To Evolve Your Mental Model (Occam’s Razor by Avinash Kaushik)
  • “It doesn’t hurt to ask” (Seth Godin)
  • Redefining FriendFeed (Social Media Explorer)
  • Linked Data is Blooming: Why You Should Care (ReadWriteWeb)
  • Give Me What I Want (Chris Brogan)
  • Stand Firm Craig (and Jim) (TechCrunch)
  • Being a Suggested User Leads to Thousands of Twitter Followers (O’Reilly Radar)
  • How Far Can We Go to Build Buzz? (Daily Blog Tips)
  • UserVoice Raises Funding, White-Labels User Feedback Facilitator (TechCrunch)
  • Will Interactive Ad Storefronts Take Off? (Get Elastic eCommerce Blog)
  • Apple Takes Over NYT Homepage Again (Silicon Alley Insider)
  • Eric Schmidt’s Commencement Address At Carnegie Mellon (Video) (TechCrunch)

We post links to stories about how to use the web effectively throughout the day on Twitter, Google Reader Shared or Delicious.  Also, if you have a post or link you think is worth sharing, please let us know!

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Sarah Worsham / May 12, 2009

Social Networking for Referrals

referralsathenaspixMany companies get the highest conversion rates (and best customers) from referrals.  People tend to trust their friends, family and colleagues over companies – that’s a given.  So, it may be in your company’s interest to use social networking to gain referrals.  Like networking in person, social networking for referals involves quite a bit of relationship development and communication.  People need to get to know you before they’ll be willing to recommend you to anyone else.

Social networking for referrals also means being on the networks where your potential referrals will be.  And if you provide products and services to other businesses – this probably means other businesses.  So, for this social networking purpose, it’s not about where your customers are on the social networks – it’s about where the referrals or other businesses are.  This means it may make sense to dedicate some resources (time & effort) to networking and building relationships on business networks.

So if your business relies heavily on referrals for new sales, you may want to look where your potential referrals are, instead or in addition to where your potential customers are.

(photo by Athena’s pix @ Flickr CC)

Technorati tags: social networking, referrals, leads, business, lead generation, marketing

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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