Sending tweets where you’re pretending to have a conversation with someone, or rting something they didn’t actually tweet, or DMing me with promotions or offers is the wrong way to market on Twitter. And you’re missing the point! (and actually hurting yourself).
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Social Networks
Social Media in Germany
I’m in Germany for three weeks studying “The Changing Business Environment in Europe” at the WHU – along with some site-seeing. While I haven’t been able to make it all around the country, many of the people I have spoken with have very similar social media habits as the people I know in the U.S. Obviously there are differences in regions, demographics and cultures in terms of social media use. Generally, most people are on Facebook, but very few know what to do with Twitter.
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Help Your Customers Help You
If you have a product or service, and you’ve done a good job with customer service, your customers are probably happy with their purchase. No product or service is perfect, though. There’s always room for improvement. Your customers – the ones who you’re selling to – have ideas and thoughts on what you can do to improve. All you have to do is ask.
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