There’s been a lot of hype about the recent set of privacy changes by Facebook. And usually I don’t necessarily have a problem with privacy changes as long as they’re done in a way that allows choice and protects individuals. But these latest changes by Facebook really are just plain evil. Even if you opt out according to the instructions, your information is still being shared out without your permission. This lack of any control and the fact that your network can do things that infringe upon your personal privacy (and you can’t stop them) makes Facebook more evil than Google in my book.
Mark Cuban wrote an interesting post earlier this week on why you should never listen to your customers. Never listening is probably taking it a bit far. After all, customers are the ones giving you money in exchange for your product or service, so you should listen to their feedback and concerns. But I do think there are specific situations when you shouldn’t listen to your customers, which may go against everything you’ve ever heard, but hear me out…
Many businesses, especially restaurants and coffee shops, have free wireless these days. However, many have really crappy free wireless (it’s slow or it cuts out, etc.) and that is costing them business.
Do it Well or Don’t Do it
If you’re going to have free wireless, you probably advertise it. It’s an enticement to come to your shop. It’s a reason why people have meetings or work there. If your free wireless isn’t that good, they’re not going to return when they want somewhere to meet or work and that’s lost business.
Are you the grain or the chaff?
When people thresh through their inbox or social media network, are you the grain that they find useful or the chaff that they throw away? People are selfish. They’re only going to listen to you if they find what you you’re saying to be valuable or interesting. With so many people tweeting and posting and producing content, there’s a limit to how many people anyone can read regularly. – Are You the Grain or the Chaff? – Sarah Worsham – Insights Group
In my post over at Insights Group today, I write about how to distinguish yourself from the chaff and stand out as a grain.
(photo by KevinLallier @ Flickr CC)
Recently there was a call for the government to regulate Google in terms of how the search engine displays results. The anonymous author of the post called for transparency in terms of how Google’s algorithm works. Reading the post, I became convinced that the author’s company had recently had some type of run-in with Google – which probably means they did something that was against Google’s TOS. Just like any 5-year old that gets caught with his hand in the cookie jar, our anonymous author has started to throw a temper tantrum and scream “It’s not fair!”
What does your paper business card look like? It probably has your name, your company logo, some contact information and maybe a quick tagline summarizing what your company does. People can find all the information they need to contact you just by glancing at your card.