Updated-
- Have a starting point to know how well your plans are working
- Find where people are coming from to get to your site (blog, etc.)
- Learn what’s being said about you
- Find out where things are being said about you
- Find your potential customers
- Find your influencers
- Find competitors
- Figure out how you’re doing compared to competitors
- Learn what’s working in your strategy (and what’s not)
- Learn what to write about
- Learn how to improve your product (or service)
- Learn what time of day has better response
- Learn what types of posts are more likely to be shared
- Learn how you can help your customers
- Learn where to devote resources (time, money, etc)
- Learn what to change (marketing strategy, etc.) – from Tom Nixon
I’m sure there are other reasons, but that’s what I came up with off the top of my head. I intend this to be an ongoing list, so your help is appreciated: What other reasons are there why you should measure?
(photo by Memotions @ Flickr CC)
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Technorati tags: social media, public relations, brand, marketing, branding, social networking, business, reputation, customer service
Welcome to episode 4 of our Sazbean podcast – Sazcast. Microsoft released Windows 7 this week and Honda has been doing a bit of a Social Media Experiment.
Just about every client meeting I have includes the question, “what problem are you trying to solve or what benefit are you offering to your customers?” A lot of the products and services that are for sale do solve a problem or provide a benefit for the consumer, but is that obvious from the marketing material?