5 tips for success with Local Listings

by Guest Post on February 5, 2010

in Business, Marketing, News & Notes, SEO

This is a guest post by Emily Thompson, Online Marketing Coordinator for Kutenda.

Local search has quickly become one of the most cost-effective opportunities for businesses to connect with local prospects. Not only are you getting found by locals searching for YOUR products or services, but statistics show nearly 82 percent of local searches online result in further action: a phone call, site view, in store visit or immediate purchase.* (Source: TMP/comScore, October 2008)

Wondering how to tackle Local Search for your business?

There are several factors involved including optimizing your webpage content with geographically targeted keywords, and other on-page factors such as updating your title tags and meta data with geographic modifiers. When it comes to the off-page factors, the key element is your local business listing. You’re probably familiar with Google’s local results (deemed the “7-pack”) that often appear at the top of the search engine results page. Those listings are given prime real estate. Simply claiming or creating your business’ listing can bring a plethora of visitors to your website. The real goal, though, is to reach that “7-pack”.

Here’s five important tips you need to reach Google’s “7-pack:”

  1. Choose the correct categories for your business. Google allows you to choose categories that apply to your company and these tend to be important factors within Google’s ranking process. Targeting these categories as closely as possible to your products and services can provide better results.
  2. Attempt to get your listing 100% complete. A complete listing tells Google that you are adding more value for the user and Google is all about user experience! Add pictures, video, coupons, etc. to ensure all areas are filled in.
  3. Keep your data up to date. Making updates to your listing helps Google ascertain that your business is relevant and valuable. It can be as simple as adding a new coupon or changing an image.
  4. Use your local targeted term (city, metro area, etc.) within your description. This gives users and search engines the most content about you, so use it to your advantage. As with on-page content, make it natural and informative.
  5. Encourage reviews on your listing. In certain industries, the number of reviews can mean the difference in getting to the top. Reviews provide credibility to the search engines, and the user, so gaining reviews for your listing can greatly benefit you. Try reaching out to happy customers and asking them to review your company today!

There you have it – 5 simple tips to help you achieve success with your business’ local listing. Have any tips from your experience with local listings? We’d love to hear them!

Emily Thompson is the Online Marketing Coordinator for Kutenda Internet Marketing Software. Kutenda offers an all-in-one online marketing toolset for small businesses.

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  • Hi Emily,

    I completely agree with you about the small business using local listings as a marketing tool to reach the local consumer.

    What I am most concerned about are small and local businesses having to contend with multiple websites when it comes to their local listing. What I'm really talking about are "time resources".

    Afterall, there are over 60 websites in four different categories specifically geared towards local listings. How can a local or small business have the time resources to cover this space?

    Even if you made a conscious decision to not manage all 60, there are well more than Google, Yahoo, Bing, and Ask. The space goes to Local.com (they went public), Yelp, Merchant Circle, and many others.

    Consumers will be the ones deciding which of these local listing websites they will go and post their experience through consumer reviews. This adds to the burden that no one single local listing website will do the trick.

    Therefore, my argument is that "getting listed" is not the real services needed. The local business still has to claim, update and maintain their local listing at multiple local listing websites.

    "Getting listed" is an admirable starting point, but it will not address the long term need of the local business and their local marketing efforts.

    Something we recently read at KillerStartUps are companies that are offering a low cost service to update then manage these listings for companies. You can read about this at KillerStartUps here:

    http://www.killerstartups.com/Search/smartfinds...

    It is a changing world and the local business will benefit. There will be some adjustment to this space needed.

    Good information from your post and hopefully varying opinions help give perspective.
  • Emily - Nice piece. Thanks for all that, and backs up my general thoughts. I use the Google Local Business Center to help promote new businesses and sites. It's a useful tool for helping with your SEO strategy. Beyond that I like your mentions of reviews, but you should also add that this can be handy on sites more than just Google. Qype, Trip Advisor etc are all tapped into by Google and added to listings. Thanks again. Vincent =
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