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6 Steps for Measuring Social Media

Jay Baer presented this 6 Step Process for Measuring Social Media as part of the Social Media Examiner Social Media Success Summit. I generally like the steps and agree with them.a I would add steps for figuring out your business goal or objectives and your strategy and tactics before you start using social. These will help you can figure out what you need to do to reach that goal and what measurements will help you stay on course (Jay mentions this, it’s just not a separate step, which I think it should be).

The 6 step process for measuring social media

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What do you think?

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5 Strategies for Managing the Twitter Firehose

Sailor's daughter operates a fire hose with crew member assistance.Twitter can be very difficult to use, especially for new users. A lot of the difficulty comes in trying to manage the fire hose worth of incoming information. Just following a small number of people, even 5 or 10 can lead to a lot of tweets (depending on their frequency). Since the idea is to try to connect to a wider audience, most businesses would like to have several hundred (or thousand) followers, which usually comes with following a good number as well (for building relationships, sharing, etc.).  So how do you use Twitter effectively and still keep a handle on all the information that’s bombarding you?
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