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internet marketing

Sarah Worsham / Jan 21, 2009

eNewsletter Benefits

envelopetimmorganBy offering timely information of value, an email newsletter can be a great way to connect with your customers and business contacts to create an ongoing relationship.  Content is important to your Internet business strategy and eNewsletters give you another type of media to circulate your message.  Here are some of the other benefits of an eNewsletter:

  • Keep customers and business partners informed of new products and services.
  • Direct contact with people interested in your business.
  • Opportunity to build reputation and brand loyalty.
  • Ability to track customer interest via opens and clicks.
  • Reduces marketing efforts – can offer promotions directly to customers.
  • Collect customer research via surveys and responses.
  • Cost effective marketing and communication with a targeted audience.
  • Can schedule regular communications with customers – for anniversaries, birthdays, etc.
  • Offer information to help purchase decisions.
  • Followup on potential leads.
  • Reduce support costs via continuing product and service information.
  • Continue relationship with customers.

(photo by Tim Morgan @ Flickr CC)

Technorati Tags: enewsletters, email marketing, newsletter, internet marketing, internet strategy business

Sarah Worsham / Jan 20, 2009

Why Use Social Media?

socialkevindooleySocial media seems like just a buzzword to many business people.  Why should you consider using social media for your business?

  • Your customers are probably already using social media.
  • Lower costs for market research.
  • Lower risk for new products.
  • Deeper insight into customer wants.
  • Tap available collective wisdom.
  • Reduce customer dissatisfaction.
  • Decrease marketing costs.
  • Increase purchasing information to customers.
  • Increase brand loyalty.
  • Increase customer engagement with your company and brand.
  • Reduce customer support costs.

Are you using social media for your business?  What business reasons do you have?

(photo by kevindooley @ FlickrCC)

Technorati Tags: social media, social networks, social media strategy, internet marketing, internet strategy business

Sarah Worsham / Jan 19, 2009

Using Facebook to Promote Your Business

facebookMany of us have heard of Facebook and many of us use it to connect with family and friends.  But, have you ever considered using Facebook to promote your business?

Facebook is now both the largest and fastest growing social network.  With people spending a great deal of time there during their personal time, there is also an increased opportunity to connect with both customers and business contacts.

The biggest concern I have heard from clients/readers is not letting business contacts see all the silly stuff you do with your family and friends.  Facebook makes it possible to create different networks of contacts each with different levels of access to your profile.  This allows you to create a business network that doesn’t have access to your poke war with your college buddies.

Ok, so how do you tap into this network of potential?  One way is through traditional advertising – ads on the side of the page.  Facebook contextual targets their ads, so there is a bit of a higher chance they’ll be clicked on.  But, as with all advertising, people tend to ignore ads.

If you start thinking a bit more about your customers, you could create a page that highlights your business and automatically imports content from various sources – your website, blog, twitter, etc.  The idea here is to provide valuable content for your customers and a means for them to interact with your company (via a discussion).  This page could then be promoted through ads on the network.

Also available are groups. You could create one for your customers so they could interact with each other as well as you.  These work best if there’s a bit of momentum, so try enlisting some of your customers and business contacts to help you out.  You’ll need to lead discussions to get things started – and don’t treat this like a spam list or it’ll have a very negative effect.

Do you use Facebook for business?  If so, how?

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Technorati Tags: facebook, social netwokrs, social media strategy, social media, business

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About Sazbean


Sarah Worsham (Sazbean) is a Webgrrl = Solution Architect + Product Management (Computer Engineer * Geek * Digital Strategist)^MBA. All views are her own.

Business + Technical Product Management

My sweet spot is at the intersection between technology and business. I love to manage and develop products, market them, and deep dive into technical issues when needed. Leveraging strategic and creative thinking to problem solving is when I thrive. I have developed and marketed products for a variety of industries and companies, including manufacturing, eCommerce, retail, software, publishing, media, law, accounting, medical, construction, & marketing.

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